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Security Operations

Security Officer Qualification

A practical 10-hour entry-level course for security officers. It uses clear language and job-based examples to teach professional conduct, access control, patrols, communication, incident response, threat awareness, security systems, reporting and safe operational practice. Course content is informed by internationally recognized security, risk and incident-management principles, including themes reflected in ISO 18788, ISO 31000 and ISO 22320.
Beginner50 Lessons10 HoursOnline · Self-paced
Security Officer Qualification online security training course
Course Curriculum

Your training roadmap

Work through the modules in order. Your completed lessons are clearly marked and your next lesson remains easy to find.

Training Module 1
Module 1 - The Security Officer Role
5 LESSONS
1
What a Security Officer Does
10 Minutes
LOCKED
2
Your Main Duties
10 Minutes
LOCKED
3
Professional Appearance and Behaviour
10 Minutes
LOCKED
4
Chain of Command
10 Minutes
LOCKED
5
Starting and Ending a Shift
10 Minutes
LOCKED
Training Module 2
Module 2 - Law, Authority and Ethical Conduct
5 LESSONS
6
Know Your Authority
10 Minutes
LOCKED
7
Respect and Human Rights
10 Minutes
LOCKED
8
Privacy and Confidential Information
10 Minutes
LOCKED
9
Use of Force: Basic Principles
10 Minutes
LOCKED
10
Ethical Decisions
10 Minutes
LOCKED
Training Module 3
Module 3 - Access Control and Site Security
5 LESSONS
11
Why Access Control Matters
10 Minutes
LOCKED
12
Checking Identification
10 Minutes
LOCKED
13
Visitors and Contractors
10 Minutes
LOCKED
14
Keys, Cards and Restricted Areas
10 Minutes
LOCKED
15
Access Problems and Escalation
10 Minutes
LOCKED
Training Module 4
Module 4 - Patrolling and Observation
5 LESSONS
16
Purpose of a Security Patrol
10 Minutes
LOCKED
17
How to Observe Well
10 Minutes
LOCKED
18
Hazards and Safety Problems
10 Minutes
LOCKED
19
Suspicious Activity
10 Minutes
LOCKED
20
Patrol Records
10 Minutes
LOCKED
Training Module 5
Module 5 - Communication and Conflict Management
5 LESSONS
21
Clear Security Communication
10 Minutes
LOCKED
22
Using a Radio Professionally
10 Minutes
LOCKED
23
Asking Questions
10 Minutes
LOCKED
24
De-escalating Conflict
10 Minutes
LOCKED
25
When to Call for Help
10 Minutes
LOCKED
Training Module 6
Module 6 - Incident and Emergency Response
5 LESSONS
26
First Priorities in an Incident
10 Minutes
LOCKED
27
Fire and Smoke
10 Minutes
LOCKED
28
Evacuation Support
10 Minutes
LOCKED
29
Medical Emergencies
10 Minutes
LOCKED
30
Incident Command and Cooperation
10 Minutes
LOCKED
Training Module 7
Module 7 - Threat Awareness and Prevention
5 LESSONS
31
Everyday Security Threats
10 Minutes
LOCKED
32
Unattended and Suspicious Items
10 Minutes
LOCKED
33
Theft and Property Protection
10 Minutes
LOCKED
34
Trespassing and Unauthorized Presence
10 Minutes
LOCKED
35
Security Awareness Without Bias
10 Minutes
LOCKED
Training Module 8
Module 8 - CCTV, Alarms and Security Equipment
5 LESSONS
36
Purpose of CCTV
10 Minutes
LOCKED
37
Monitoring CCTV
10 Minutes
LOCKED
38
Alarm Response
10 Minutes
LOCKED
39
Access Control Equipment
10 Minutes
LOCKED
40
Equipment Checks and Faults
10 Minutes
LOCKED
Training Module 9
Module 9 - Reports, Evidence and Handover
5 LESSONS
41
Why Reports Matter
10 Minutes
LOCKED
42
Facts, Not Opinions
10 Minutes
LOCKED
43
Basic Incident Report Structure
10 Minutes
LOCKED
44
Protecting Evidence
10 Minutes
LOCKED
45
Shift Handover and Follow-up
10 Minutes
LOCKED
Training Module 10
Module 10 - Operational Readiness and Final Practice
5 LESSONS
46
Reading Post Orders
10 Minutes
LOCKED
47
Personal Safety and Situational Awareness
10 Minutes
LOCKED
48
Working as a Team
10 Minutes
LOCKED
49
Simple Risk Thinking
10 Minutes
LOCKED
50
Final Security Officer Scenario
10 Minutes
LOCKED